Sundar Solution Mobile App

Important Notice

1. After First Login Change your Password Immediately.
2. After First Login Change your Email Immediately to receive Ticket Status.
2. Always Upload Correct Information and record of Ticket data.

User Manual – Web Portal

Write in search Helpdesk.sie.com.pk or sundarestate.odoo.com and enter. SIE Helpdesk will be on your screen

1. Click on Sign In
2. Enter your Username
3. Username will be your Application Number
 (a). Application-Number@sie.com
 (b). E.g (100@sie.com)
4. Enter your Password
 (a). Default password123
5. Tap to Log In.

On Dashboard check the Total, Open and Closed Tickets.

On your Left Side Section
1. Ticket Section.
 (a). You can Genertar a Ticket
 (b). You can check your past Tickets Records.
2. Connection and Security
 (a). You can Change your Password

On your Right Side Section.
1. Edit Information.
 (a). You can update your Information
   e.g (Email, Address, Phone Number & etc).

User Manual – Mobile/Google Play Store

Open Google Play Store, search for Odoo and tap Install.

Tap the Odoo icon from your mobile applications list.

1. Enter Server Name sundarestate.odoo.com
2. Enter your Username
3. Username will be your Application Number
 (a). Application-Number@sie.com
 (b). E.g (100@sie.com)
4. Enter your Password
 (a). Default password123
5. Tap to Log In.

On Dashboard check the Total, Open and Closed Tickets.

From the dashboard, tap on Right Side Bar and click on Ticket.